FAQ

Is the bag waterproof?

The fabric and zippers are waterproof, but unlike a diver bag, it can not submerge in the water. In light rain it should keep your gear dry. In heavier rain, or if you want more protection for sensitive gear, we included a rain fly. It can cover the bag in backpack or duffel mode, whether it's on your back or on the sideline.

Click here for more about the difference between waterproof and water resistant. You can see a video of the folks at Ultiworld dumping a whole lot of water on their Greatest Bag, along with their in-depth review of the 1st generation bag.

What are the bag's dimensions? Does it meet carry on luggage restrictions?

For our biggest size bag, the dimensions of 60 Liter bag are 23.6 x 11.8 x 10.6in / 60 x 30 x 27cm) and in line with the carry on requirements for many (but not all) airlines. We've personally carried the bag onto flights on many domestic and international airlines with no issues.

You can see the limits by airline here, but if you have a specific airline that you fly often, we recommend you check the carry on restrictions on their websites directly to avoid any surprises.

Are taxes included? Can you under declare the value of the bags to avoid VAT charges?

Taxes are not included, and depending on the rules where you live you may be charged VAT or other customs duties when the bag(s) arrives. Unfortunately under declaring the bag value could result in seizure of the bag or other penalties, so we cannot do that.

We've shipped more than ten thousands bags to dozens of countries, and the vast majority arrived smoothly and on time. Should your shipment have any issues we'll do our best to help.

When can I receive my sexy a$$ bag(s)??

For orders in the United States, it should take approx 7 days, For order outside of the United States, it takes approx 14-21 days, but may take longer to some locations. We'll give you the shipment tracking info so you can follow it's progress, and do everything we can to get your bag onto your sideline ASAP.

Can I get a discount? What if I already ordered the bag and now they're on sale?

From time to time we may offer other promotions or discounts, but unfortunately they cannot be extended or applied retroactively to earlier purchases.

What's the best way to clean the bag? How can I get rid of that smell?!

To remove dirt from the bag's exterior or interior, we recommend wiping it with a damp washcloth. To keep the bag smelling fresh, when not in use put the open bag somewhere with good air circulation to let it air out naturally.

For more serious odors, put a dryer sheet or charcoal odor absorber (like you would put in your refrigerator) inside the closed bag and leave it for a day or two. If that doesn't work you may want to try wiping the inside of the bag with a damp cloth, or use a spray deodorizer like Fabreze.

Please take care when trying any of these methods, and test on a small area of material first to make sure there is no adverse affect. To prevent future odor build up, minimize the amount of time dirty/smelly clothes or shoes are kept in a closed bag.

Why is the shipping cost $9999?

Due to system limitations, we're unable to process orders of more than three 60L Greatest Bags. Please separate into smaller orders, or contact us at info@greatestbag.com for help.